Delivery and fleet management : 5 advice to take advantage of the actual period
Delivery and fleet management : 5 advice to take advantage of the actual period

Delivery and fleet management : 5 advice to take advantage of the actual period

It is clear that online business is growing rapidly in Africa. According to a recent study by Statista (Statistics and market research portal), the African e-commerce sector would be worth 24.7 billion USD this year. In 4 years, in 2025, it is supposed to exceed 40 billion dollars, and this digitization has an impact on fleet management. 

Among the factors to be taken into account to explain the increase of this purchasing behavior in each country are: economic development, internet deployment and digital quality of life. For 2020, the development boom can also be explained by Covid-19 and the restrictive measures implemented in some countries.

On the continent, not everyone is in the same boat. The Ecofin agency shared the ranking of countries most prepared for e-commerce, according to the work of the United Nations Conference on Trade and Development.

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Since January, Fleeti has been established in Mauritius (1), Ghana (5), Senegal (10) and Ivory Coast (19). We know that these economies are confronted with issues related to e-commerce and the tracking and optimization of deliveries.

In this article, we would like to share with you some best practices on how to manage your delivery fleet. The main objective of this article is to help you in :

  • maximizing the uptime of your vehicles
  • monitoring the productivity of your teams
  • , improving the profitability of your department overall

It is not just about knowing where your vehicles are: a comprehensive fleet management software allows you to track all aspects of your fleet, from maintenance and inspections to vehicle performance and total cost of ownership (TCO)

Being aware is only the first step in a fleet management strategy.

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1. Complete vehicle tracking

It goes without saying that one of your most important tasks is to ensure that drivers stay on their routes and make their deliveries on time. While tracking your delivery fleet allows you to ensure driver productivity, it also alerts you of any problem that might arise as drivers make their rounds.

You probably already use a vehicle tracking system, such as a GPS or telematics tool, to create efficient routes and monitor vehicle locations. These tools are great in their own right, but as we mentioned, the notion of tracking your fleet operations doesn’t end there.

Using software coupled with paper, whiteboards and phone calls is not sustainable and does not allow you to clearly visualize the daily operations of your fleet.

Therefore, the importance of having all data in real time on a single central dashboard is emphasized.

In this dashboard, you should be able to track vehicle locations and manage driver assignments, while receiving real-time performance information about your fleet. If you combine your existing GPS and telematics tools with the fleet management software you will be able to :

  • Automate odometer updates to trigger maintenance reminders.
  • Alert managers if fuel level does not match mileage.
  • Notify managers of diagnostic codes (DTC) and engine failure alerts.
  • Streamline your fleet management processes, such as scheduling maintenance when problems occur. 

As you can see, with the help of a platform, your teams become proactive.

2. Improve driver productivity

The success of your fleet depends largely on your drivers. 

Ensuring driver productivity and safety should be one of your top priorities.

Improving your fleet’s efficiency starts with setting clear expectations for your drivers and keeping the lines of communication open. This is even more important if you are now managing your fleet remotely!

Since your drivers are constantly on the go, having a mobile-focused platform is the best way to communicate within your team. Using a native mobile app, drivers can provide real-time information regarding vehicle inspections, maintenance needs, and task statuses throughout the day.

Tracking your drivers isn’t just a way to manage your team; it’s the best way to have constant visibility into the health and performance of your fleet while providing drivers with the support they need.

3. Create a tailored and agile preventive maintenance program

Managing a delivery fleet requires tight schedules and the ability to keep track of fleet maintenance and performance. With so many orders to fill each day, your fleet can’t afford unplanned downtimes or vehicles out of service for too long.

Today, if you continue to work with paper or Excel, you will have a hard time organizing preventive maintenance tasks, your vehicles will remain idle longer and repairs will be more expensive. That’s why it’s important to implement a preventive maintenance plan.

Upload your routes to the platform and configure preventive maintenance schedules based on vehicle availability. Set up maintenance reminders based on kilometers driven or time spent driving and receive these reminders directly by email.

Avoid scheduling conflicts since you know more precisely when your vehicles are available to perform maintenance. You don’t disrupt the driver’s work time since maintenance tasks are performed before or after his route.

The same applies if the maintenance of your vehicles is outsourced.

4. Track fuel costs and consumption

We often talk about it on our blog, fuel represents up to 80% of the cost of ownership of a vehicle. This is even more true when it comes to delivery fleets.

Your vehicles are large, your drivers have to stop or slow down frequently to drop off a package… how can you save fuel?

Are you already using fuel cards?  Fuel cards are ideal for streamlining fuel purchases for your drivers, but more importantly, they make it easier for you to collect a lot of data and information about your performance.

Once loaded into your fleet management software, you can easily view and track fuel data, including:

  • Cost per kilometer
  • Location of major fuel suppliers
  • Number of units (liters)
  • Quality of fuel purchased
  • Savings on fuel 
  • Consumption trends

You can then cross-reference this fuel data with other information on the fleet, like maintenance, general expenses, drivers and routes, and detect ways to optimize the fuel management of your fleet.

5. Calculate total cost of ownership and make better purchasing decisions

Unlike the characteristics of other fleets, your assets are heavily used and travel long distances. Keeping a close eye on your fleet’s total cost of ownership (TCO) is critical to maximize your return on investment (ROI) and reduce unnecessary expenses.

You know how difficult and often inaccurate it is to track costs in Excel or on paper. Switching to management software makes it easier to view your fleet operating expenses to :

  • reduce your budget
  • make better purchasing decisions
  • properly allocate money for future expenditures.

Delivery fleet management software automatically calculates your fleet’s total cost of ownership in real time. Fleet managers can easily view up-to-date expense reports and share the data with their employees.

That way, vehicle acquisition and replacement is no longer a daunting task, the fleet management software simplifies the process and you have all the necessary information at your disposal.

You can also have a look at our feedback on the collaboration between FEDEX and Fleeti to have more concrete feedback on the implementation and the benefits of a digital delivery vehicle management solution.

For any further information, the Fleeti teams in Ghana, Ivory Coast, Senegal or Mauritius, remain at your entire disposal